Zain Iraq grows customer base to 15 mln in Q3

by **GirlBye** Wed Nov 07, 2018 10:17 pm

Zain Iraq’s revenues for the first nine months of 2018 reached USD 853 million, a 5 percent increase year-on-year. EBITDA amounted to USD 308 million, up 10 percent, for a margin of 36 percent. The operation reported a net profit of USD 34 million for the nine-month period, up 43 percent from a year earlier.

The expansion of 3.9G services across the country (345 new sites) and restoration of sites in the West and North (97% of all sites restored to date), combined with numerous customer acquisition initiatives, especially in core regions, resulted in the addition of 1.3 million customers or 10 percent more in the past year to reach 15 million.

Compared to the second quarter, the customer base increased by around 300,000.
Other contributing factors to the operation’s financial revival was the significant growth of data revenues, robust growth in the B2B segment and the revamping of Zain Iraq’s call centres, which significantly improved customer service, the company said.

https://www.telecompaper.com/news/zain-iraq-grows-customer-base-to-15-mln-in-q3--1268258