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Script for calling banks to ask about foreign currency procedures

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Script for calling banks to ask about foreign currency procedures Empty Script for calling banks to ask about foreign currency procedures

Post by Ssmith on Thu Mar 02, 2017 12:52 pm

gretah
Script for calling banks to ask about foreign currency procedures Avatar?id=1594896&m=75&t=1454725010
WSOMN Veteran Member

Script for calling banks to ask about foreign currency procedures


Below is what I say when phoning banks to learn about currency verification and other practices.  I am not asking for information about the RV.  I simply want to know about how they handle exchanging currency.
 
Notes:
*I NEVER mention dinar, zimbabwe dollar, dong, rupiah, or afghani.
*I mention currencies outside the Americas, like yen (Japan), yuan (China), Euro, etc.
*I name someone else as bringing home currency.  This covers me in case the banker asks me a question for which I don’t have an answer.  I refer to “my boyfriend” when I call.  I could instead refer to “my daughter” or “my father” who has been working and/or traveling overseas.  
 
 
SCRIPT:
“Hello, may I speak to the foreign currency department please?”
 
(Sometimes I am transferred.  Sometimes the phone operator tries to answer my questions.)
 
“My boyfriend is coming home from working in Asia and will have yen and yuan to sell.  I know the rate will vary each day.  I would like to ask you about your policies and procedures.”
 
(The bank worker usually thinks I am asking about buying foreign currency so it usually takes a minute or two for them to realize we want to sell it.)
 
“Do you have a machine that verifies the currency notes on site?”  
“If not, do you verify on site another way?”
“Are you required to send the notes to another location?”
“How long must we wait for the US dollar proceeds be available?  We would like to get a thousand or so in cash that day and the rest deposited into a new bank account with you.”
 
Please note:
These words and practices are my own.  I was not given any instructions by anyone.  The above is not based on “Intel” - just my best attempt to be prepared for the RV/GCR announcement.  I hope this helps.
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Script for calling banks to ask about foreign currency procedures Empty Re: Script for calling banks to ask about foreign currency procedures

Post by Ethel Biscuit on Thu Mar 02, 2017 4:36 pm

I should think that the banker would be rather suspicious of someone supposedly returning from working abroad with "a thousand or so" and more in cash. Why weren't they paid into a bank account? They do have banks in those weird foreign places like China, Japan and Europe!

In fact I wouldn't be surprised if the banker suspected an attempt at money laundering.

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