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New Sterling Correspondence

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Post by Ssmith on Sat Jul 04, 2015 9:25 am

Dear Customer,
 
Dear Sterling Currency Group customer,
Sterling Currency Group has been in business for many years as a licensed online currency exchange. Over the years, we have dedicated ourselves to providing reliable and compliant services to ensure we could always fulfill our customer's orders in a professional manner. We have spent millions of dollars and thousands of man-hours working to be compliant on Federal and State levels. We have been inspected numerous times over the years by Federal/State agencies and highly reputable independent outside contractors to make sure we were meeting all compliance guidelines. Through the years, we have reached out proactively to Federal, State, and private agencies to seek any guidance necessary to operate within all Federal and State standards. Additionally, we have worked actively (at least monthly) with law enforcement and regulatory agencies reporting any suspicious or irregular activity that could potentially harm consumers. We have been an active member with the Better Business Bureau with an excellent rating for many years and have always attempted to resolve any customer issues in a responsible manner. We have strived to provide the very best services to our customers as an online currency exchange.

On June 2, 2015, Sterling had many active customers with orders for the purchase or sell-back of currency. At that time, Sterling was fully funded with US currency and foreign currency to fulfill every single order to every single customer.

On June 3, 2015, Sterling was completely surprised when unilateral action was taken by the United States Government to take possession of every asset necessary for Sterling to complete your current order. Most foreign currency inventories, most US dollar bank accounts, and all essential office equipment was taken by the federal government based on a search warrant and civil forfeiture complaint filed against Sterling and its owners. The government took the money you paid to Sterling and/or the foreign currency intended for delivery to you.

Since the seizure, Sterling has been working to regain control of assets and inventory to either refund or fulfill your active order. We asked the government to release the money its customers paid or the dinars they attempted to purchase so that Sterling could complete customer's orders or refund their payments. So far, the government has refused Sterling's requests. Sterling is distressed by this situation, but has no control at this time. Sterling will vigorously defend itself against the allegations made in the Government's complaint; however, due to the actions taken, Sterling will no longer be capable of operating or fulfilling your current order or future orders.

Sterling has records of all active orders as of June 3, 2015. We will forward this information to the government so that they can act accordingly. If you would like to contact Sterling regarding your concerns or issues, please contact us at the email below so that we can address your concerns or forward information to the government.

resolution@sterlingcurrencygroup.com
Sincerely
Sterling Currency Management
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Post by RoyBoy on Sat Jul 04, 2015 4:26 pm

Thanks ssmith
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Post by Kevind53 on Sat Jul 04, 2015 8:52 pm

So nothing new, same info and denials worded slightly differently.

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Post by BritishBulldog on Sun Jul 05, 2015 9:14 am

I like the way they way play the victim role. "tHe government took your money". No stupid...you took their money...the government was preventing you from taking any more of the public money.
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Post by RoyBoy on Sun Jul 05, 2015 9:49 am

LMAO BB, WE should all write in and demand our orders. Ooops bad me ! They have enough on their plates and all self inflected ! Stop whining Sterling group.
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