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STERLING CURRENCY GROUP EMAILS Empty STERLING CURRENCY GROUP EMAILS

Post by Winnie the Pooh on Sat Jun 13, 2015 12:09 pm

UPDATE!!!!!!!

THE ISSUE IS BEING FIXED.  THAT IS STERLING'S WEB DEVELOPER'S ADDRESS. 

A NEW EMAIL IS BEING SENT TO EVERYONE NOW.

PLEASE PASS THIS INFO AROUND!


Apparently several reserve holders have received an email from sterling.  Not all, but a few have received the same email, but w/a gmail address to respond to. 


Dear Customer,

We write because we know you have one or more open orders with Sterling Currency Group. We want to address that issue with you.

We were completely surprised by the recent federal complaint and the June 3, 2015 interruption to our business. Unfortunately, that interruption has made it currently impossible for us to fulfill your outstanding order(s).

We are working with the federal government to re-acquire what we need to fulfill all outstanding orders, including yours, and complete our obligations to you and other customers.

Can you please confirm, by responding to this email, that you wish for us to fulfill your outstanding order? We believe that confirmation from you will help us during our discussions to re-acquire what we need to fulfill your order if possible. Please include in your response your Order Number.

Thank you for your patience and understanding.

Please reply on Support@sterlingcurrencygroup.com


I have 3 open orders with Sterling and got 3 emails from them this morning stating the same as has been reported BUT.....
One return email is different than the other two: Althought they all say the same thing.
First 1 came from: (SCG/DinarBanker  kaushikkavi@gmail.com)

The other 2 came from: (Support@Sterling CurrencyGroup.com)
NOT SURE ABOUT EMAILING MY ORDER INFO BACK TO THIS GUY WITHOUT KNOW FOR SURE THAT HE ACTUALLY WORKS FOR STERLING.
ANY THOUGHTS OUT THERE????

____________________________________




DO NOT RESPOND TO THAT STRANGE EMAIL!!!  I WILL CALL FRANK AND SEE IF THAT IS GOOD OR NOT.  WILL LET YOU KNOW




PLEASE SEE THIS THREAD!!

http://www.dinardaily.net/t44232-sterling-popup-on-website#245671

Winnie the Pooh
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STERLING CURRENCY GROUP EMAILS Empty Re: STERLING CURRENCY GROUP EMAILS

Post by clayf on Sun Jun 14, 2015 11:21 pm

UPDATE!!!!!!!

THE ISSUE IS BEING FIXED.  THAT IS STERLING'S WEB DEVELOPER'S ADDRESS. 

A NEW EMAIL IS BEING SENT TO EVERYONE NOW.

PLEASE PASS THIS INFO AROUND!


Apparently several reserve holders have received an email from sterling.  Not all, but a few have received the same email, but w/a gmail address to respond to. 


Dear Customer,

We write because we know you have one or more open orders with Sterling Currency Group. We want to address that issue with you.

We were completely surprised by the recent federal complaint and the June 3, 2015 interruption to our business. Unfortunately, that interruption has made it currently impossible for us to fulfill your outstanding order(s).

We are working with the federal government to re-acquire what we need to fulfill all outstanding orders, including yours, and complete our obligations to you and other customers.

Can you please confirm, by responding to this email, that you wish for us to fulfill your outstanding order? We believe that confirmation from you will help us during our discussions to re-acquire what we need to fulfill your order if possible. Please include in your response your Order Number.

Thank you for your patience and understanding.

Please reply on Support@sterlingcurrencygroup.com


I have 3 open orders with Sterling and got 3 emails from them this morning stating the same as has been reported BUT.....
One return email is different than the other two: Althought they all say the same thing.
First 1 came from: (SCG/DinarBanker  kaushikkavi@gmail.com)

The other 2 came from: (Support@Sterling CurrencyGroup.com)
NOT SURE ABOUT EMAILING MY ORDER INFO BACK TO THIS GUY WITHOUT KNOW FOR SURE THAT HE ACTUALLY WORKS FOR STERLING.
ANY THOUGHTS OUT THERE????

____________________________________





DO NOT RESPOND TO THAT STRANGE EMAIL!!!  I WILL CALL FRANK AND SEE IF THAT IS GOOD OR NOT.  WILL LET YOU KNOW




PLEASE SEE THIS THREAD!!

http://www.dinardaily.net/t44232-sterling-popup-on-website#245671

Wouldnt they stiill have a business phone # you could call
clayf
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STERLING CURRENCY GROUP EMAILS Empty Re: STERLING CURRENCY GROUP EMAILS

Post by Winnie the Pooh on Sun Jun 14, 2015 11:32 pm

Not yet Clay... will let you know

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STERLING CURRENCY GROUP EMAILS Empty Re: STERLING CURRENCY GROUP EMAILS

Post by Kevind53 on Mon Jun 15, 2015 8:43 am

Sounds like they are at least trying to do the right thing by their customers....

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