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Post by Ssmith on Sat Jun 13, 2015 11:01 am

When you go to Sterling Currency Group, this comes up:

Given our long history of proactively working with federal authorities, Sterling Currency Group was completely surprised by the recent federal complaint and strongly denies any allegations of wrong doing.

Sterling has been in business as a currency exchange company since 2004 and in that time has conducted millions of exchange service transactions with nearly 200,000 customers, all the while maintaining an "A" rating with the Better Business Bureau.

Sterling has spent millions of dollars and logged thousands of hours to ensure complete compliance with statutes and regulations in all 50 states as well as with the federal government. Additionally, the company has also proactively sought independent audits and inspections since 2007. It has requested and participated in meetings with officials from multiple federal agencies to ensure all actions of the company are above reproach.

The company has been registered with the United States Department of the Treasury, through the Department's Financial Crimes Enforcement Network (FinCEN) bureau, as a Money Service Business since 2006, and thus has participated in on-site examinations by FinCEN on several occasions.

Despite the statements in the civil complaint, every single business related to the owners of Sterling Currency Group is legitimate and is compliant with all state and federal laws.

Finally, we believe the record will show that representations made about internal communications between employees at Sterling in the civil complaint filed by the federal government are inaccurate and taken out of context.

Apparently several reserve holders have received an email from sterling.  Not all, but a few have received the same email, but w/a gmail address to respond to. 

Dear Customer,

We write because we know you have one or more open orders with Sterling Currency Group. We want to address that issue with you.

We were completely surprised by the recent federal complaint and the June 3, 2015 interruption to our business. Unfortunately, that interruption has made it currently impossible for us to fulfill your outstanding order(s).

We are working with the federal government to re-acquire what we need to fulfill all outstanding orders, including yours, and complete our obligations to you and other customers.

Can you please confirm, by responding to this email, that you wish for us to fulfill your outstanding order? We believe that confirmation from you will help us during our discussions to re-acquire what we need to fulfill your order if possible. Please include in your response your Order Number.

Thank you for your patience and understanding.

Please reply on Support@sterlingcurrencygroup.com
Ssmith
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Post by Ssmith on Sat Jun 13, 2015 11:50 am

TNT discussing replying to gmail address:

I have 3 open orders with Sterling and got 3 emails from them this morning stating the same as has been reported BUT.....
One return email is different than the other two: Althought they all say the same thing.
First 1 came from: (SCG/DinarBanker  kaushikkavi@gmail.com)

The other 2 came from: (Support@Sterling CurrencyGroup.com)
NOT SURE ABOUT EMAILING MY ORDER INFO BACK TO THIS GUY WITHOUT KNOW FOR SURE THAT HE ACTUALLY WORKS FOR STERLING.
ANY THOUGHTS OUT THERE????


*******



I had a similar experience with these emails.  and in addition, when I open the email, there is a picture of this kaushikkavi guy on the right hand side of the email, and in full color!  Clicking on this pic takes me to some sort of social site, whereby there are lots of pics there, etc. with this guy.   Why would Sterling permit some customer service person put their own personal picture on the email?????  I received several of such emails, then started getting the emails without the pic.  Seems fishy to me!

*****************


COULD IT BE A DIRECT "COPY" FOR THEIR ATTORNEY'S?? ITS POSSIBLE.....
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Post by Winnie the Pooh on Sat Jun 13, 2015 12:01 pm

DO NOT RESPOND TO THAT STRANGE EMAIL!!!  I WILL CALL FRANK AND SEE IF THAT IS GOOD OR NOT.  WILL LET YOU KNOW


UPDATE!!!!!!!

THE ISSUE IS BEING FIXED.  THAT IS STERLING'S WEB DEVELOPER'S ADDRESS. 

A NEW EMAIL IS BEING SENT TO EVERYONE NOW.

PLEASE PASS THIS INFO AROUND!

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